Return Policy

At Doughnut Ask Donut Tell, we are committed to providing our customers with delicious and satisfying donuts, along with excellent service. We want you to be completely happy with your order. However, we understand that issues may arise from time to time. To ensure your satisfaction, we have established the following return policy:

1. Satisfaction Guarantee: If you are not satisfied with the donuts you receive from us, we will do everything we can to make it right. Our primary goal is to resolve any issues and ensure that you are delighted with your purchase.
2. Same-Day Notification: To initiate a return or request a replacement, please contact our customer support team on the same day that you received your order. Promptly notifying us will allow us to address the issue in a timely manner.
3. Proof of Purchase: In order to qualify for a return or replacement, you must provide proof of purchase. This can be in the form of a digital or printed receipt, an order confirmation email, or any other documentation that verifies your purchase from Doughnut Ask Donut Tell.
4. Reasonable Terms: Our commitment to making it right is subject to reasonable terms and conditions. We will review each case individually and work with you to find a satisfactory resolution. Depending on the nature of the issue and the availability of our products, this may involve offering a replacement order, store credit, or a refund.
5. Product Return: In certain cases, we may require the return of the unsatisfactory donuts. Our customer support team will provide you with specific instructions on how to proceed with the return, if necessary.
6. Limitations: Please note that our return policy applies only to products purchased directly from Doughnut Ask Donut Tell. If you purchased our donuts from a third-party vendor or retailer, we kindly ask you to refer to their return policy for assistance.

Please be aware that our return policy does not cover issues arising from circumstances beyond our control, such as improper storage or handling of the donuts after delivery, or if the donuts have been consumed entirely before notifying us of any concerns.

We value your satisfaction and are committed to upholding the highest standards of quality and service. If you have any questions or require further assistance regarding our return policy, please don't hesitate to reach out to our customer support team. We are here to help.

Doughnut Ask Donut Tell reserves the right to update or modify this return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other communication channels.